Lum Optometry: Eye Doctor in South San Francisco, CA
Optometry • South San Francisco, CA
Ratings by platform
- Yelp: 4.1 out of 5 stars (110 reviews)
- Demandforce: 5 out of 5 stars (1206 reviews)
- Zocdoc: 5 out of 5 stars
What patients say
Patients praise
- Thorough and knowledgeable eye exams
- Friendly and attentive office staff
- Efficient office operations and minimal wait times
- Clear explanations from the doctor during exams
Common complaints
- Issues with administrative staff responsiveness or organization
- Complaints regarding out-of-pocket costs and billing transparency
- Dissatisfaction with the ordering and fitting process for eyeglasses
In patients' words
"Efficient and great eye care, always well taken care of here! Dr. Lum is very knowledgeable! His hours are convenient and the staff is friendly and attentive."
— Yelp"DON’T COME HERE IF YOU CAN AVOID IT! Lum was fine, he seemed like a really nice guy. His office people SUCK. I picked out my glasses after he decided on my prescription. AFTER 6 OFFICE VISITS AND 2 MONTHS, I HAVE NOTHING."
— Unilocal/Third-party aggregatorMore clinics in South San Francisco
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