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Laboratory at South San Francisco Medical Center

Laboratory ServicesSouth San Francisco, CA

★★★☆☆3.2/5282 reviews across 2 platforms

Ratings by platform

  • Yelp: 3.1 out of 5 stars (257 reviews (for the overall medical center))
  • Vivian Health: 3.7 out of 5 stars (25 reviews (primarily from healthcare staff))

What patients say

Patients praise

  • Generally positive experience for healthcare staff employees

Common complaints

  • Long wait times
  • Understaffing in laboratory department
  • Poor customer service or efficiency in check-in and blood drawing processes

In patients' words

"service at the lab is horrible. hrs waiting only one person checking in people and 1 drawing blood they charge sooo much money to our insurance to provide the ..."

MapQuest reviews of Kaiser Permanente South San Francisco Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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