At-Home Lab Visits Near You in South San Francisco, CA - Getlabs
Laboratory Services • South San Francisco, CA
Ratings by platform
- Trustpilot: 4.6 out of 5 stars (based on 1,269 reviews) (1,269)
- RatingFacts: 3.85 out of 5 stars (based on 96 reviews) (96)
What patients say
Patients praise
- High level of convenience and time-saving for home-bound or busy individuals
- Professional, kind, and efficient phlebotomists who make patients feel at ease
- Seamless and easy booking process for many users
- Appreciated for providing private, less intimidating environments for those with medical anxiety or mobility issues
Common complaints
- Unreliable service, including missed appointments and significant delays
- Poor communication and difficulty reaching customer support, especially reliance on unhelpful AI chatbots
- Issues with lab samples being mishandled, lost, or not submitted to the lab as expected
- Reports of unqualified or unprofessional phlebotomists struggling with blood draws
In patients' words
"Getlabs is incapable of simply doing their ONE job, so again I say: DO NOT USE GETLABS"
— Trustpilot reviewer"I was nervous about this company based on some negative reviews I saw but my experience was great and I m glad I used Get Labs"
— RatingFacts reviewerMore clinics in South San Francisco
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