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Internal Medicine Doctors in South San Francisco, CA - Sutter Health logo

Internal Medicine Doctors in South San Francisco, CA - Sutter Health

Internal MedicineSouth San Francisco, CA

★★★★★4.9/5357 reviews across 3 platforms

Ratings by platform

  • WebMD (Dr. Judy Liu): 5.0/5.0 (15 ratings)
  • DocSpot (Dr. Yin Yin Julia Myint): 2.43/5.0 (7 ratings)
  • Sutter Health Internal Site (Dr. Bina Lu): 4.9/5.0 (335 ratings)

What patients say

Patients praise

  • Patients often express high satisfaction with individual physicians who are described as attentive, compassionate, and thorough
  • Positive experiences related to quality of clinical care received from specific doctors

Common complaints

  • Complex and difficult billing and insurance processes
  • Dissatisfaction with scheduling and appointment wait times
  • Perceived lack of accountability in addressing patient complaints
  • Difficulty navigating the organization's customer service and communication systems

In patients' words

"Patients consistently praise Dr. Judy Liu for her exceptional listening skills, compassionate care, and thorough approach to treating complex conditions..."

WebMD

"Sutter Health is horrible. The frequent ineptitude by their clinicians and support staff is shocking. And there is no accountability when they sREMOVEDup..."

Better Business Bureau

"The phone representative refers to the website to file a complaint. You can file a “sort of” complaint on Sutterhealth.org, but it’s difficult to find."

Trustpilot

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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