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ENTs (Otolaryngologists) - Froedtert

Otolaryngology (ENT) • South Milwaukee, WI

What patients say

Patients praise

  • High level of medical competence and knowledge
  • Effective communication and thorough explanations
  • Kind and patient demeanor from many providers
  • Successful surgical and treatment outcomes
  • Feeling listened to and respected by staff

Common complaints

  • Perceived lack of bedside manner
  • Difficulty in communication or getting questions answered
  • Feeling rushed during appointments
  • Reports of perceived insensitivity or rudeness in specific instances

In patients' words

"I feel he listens to me, doesn't rush me; and is kind."

— Patient review for Dr. Christopher M. Long

"Helen was personable, patient, and listened. She was able to ask questions and full understand my condition. I feel very fortunate to be referred to her and have her on my team!"

— Patient review for Helen Kim, MSN, APNP

"Horrible experience(s)!"

— Patient review for Dr. Stephen Conley

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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