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Express Care Centers | South County Health

Urgent CareSouth Kingstown, RI

★★★★☆3.9/520 reviews across 3 platforms

Ratings by platform

  • Birdeye (Westerly location): 4.6/5 stars (10 reviews)
  • Apple Maps (Westerly location): 3.4/5 stars (10 reviews)
  • Solv Health (East Greenwich location): 2.5/5 stars (Not explicitly stated)

What patients say

Patients praise

  • Clean and well-maintained facility environments
  • Staff often described as polite, professional, and friendly
  • Efficient check-in processes mentioned in some positive reviews
  • Overall trust in South County Health as a healthcare provider despite individual complaints

Common complaints

  • Long wait times and concerns regarding patient flow and efficiency
  • Perceptions of dismissive or rushed care by providers
  • Issues with communication regarding diagnoses, test results, and treatment plans
  • Concerns about pain management and thoroughness of physical assessments

In patients' words

"Fantastic service from today’s team. Friendly, attentive, took the time to explain things. Thank you SCH!"

Birdeye review (Westerly)

"I felt that my pain was not taken seriously enough at first... It’s more about how difficult it can be as a younger patient to feel fully heard when you’re in real pain."

LocalityBiz review (South County Hospital)

"I really did not appreciate being rushed out, being told and heavily insisted that it was just a series of 'bug bites' when I was actually having a pretty severe allergic reaction."

LocalityBiz review (Warwick)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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