Our Locations - Wakefield Office | Ortho Rhode Island
Orthopedics • South Kingstown, RI
Ratings by platform
- Yelp/MapQuest: 2.5/5 stars (based on 28 reviews) (28 reviews)
What patients say
Patients praise
- Knowledgeable and compassionate clinicians
- Effective, personalized treatment plans, particularly in physical therapy
- Professional, welcoming environment reported by some patients
Common complaints
- Difficulties with scheduling appointments and reaching the office by phone
- Reports of poor customer service experiences
- Concerns regarding administrative processes like form completion and data entry redundancy
- Some patients describing the practice as a "money mill"
In patients' words
"Basically had no answer for my issue. Long short, waste of my time."
— Yelp user review"This place has the worst customer service, phone service and basically just plain service. This place is a money mill and the patients are..."
— Yelp user review"Many patients praise the knowledgeable and compassionate clinicians... whose personalized treatment plans foster motivation and trust."
— Wheree (aggregating customer feedback)More clinics in South Kingstown
Locations | University Orthopedics
Patients praise: Staff and clinicians described as polite/professional and helpful · Thorough explanations and listening/attentive bedside manner.
Wakefield Primary Care | Brown University Health
Patients praise: Compassionate/attentive providers and staff professionalism highlighted in review consensus on primarycarelist.com · Quality patient care tradition and responsiveness to calls/emails mentioned in a localitybiz.com review excerpt.
Occupational Therapy
Patients praise: Highly knowledgeable, caring, and professional staff · One-on-one personalized treatment approaches.
Charlestown Urgent Care – We are here when you need us.
Patients praise: Professional, compassionate, and attentive staff/doctors · Minimal wait times and efficient service.
Physical Therapy in South Kingstown, RI - Highbar Health
Patients praise: Professional, well-trained, and friendly staff · Clean and organized facility.
Physical Therapy in North Kingstown, RI | Ivy Rehab
Patients praise: exceptional, personalized care · knowledgeable, compassionate, and professional staff.
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