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Community Mental Health Centers - BHDDH - RI.gov

Mental Health/Behavioral HealthSouth Kingstown, RI

★★★★★4.6/5577 reviews across 3 platforms

Ratings by platform

  • Birdeye (Gateway Healthcare/South Shore): 2.4/5 stars (13 reviews)
  • Birdeye (LifeStance Health): 4.7/5 stars (111 reviews)
  • Birdeye (South County Psychiatry): 4.7/5 stars (453 reviews)

What patients say

Patients praise

  • providers described as caring, compassionate, and knowledgeable
  • staff praised for being attentive and easy to talk to
  • positive experiences with telehealth and accessibility
  • some providers noted for being patient and thorough in sessions

Common complaints

  • reports of unprofessional behavior by individual providers
  • complaints regarding billing and insurance charging issues
  • claims of staff neglecting to build patient relationships
  • instances of missed appointments without notification

In patients' words

"My case worker never showed up for an appointment. I didn't recieve a call or any text."

Birdeye Review (Gateway/South Shore)

"I was once again charged for services that I was not supposed to be charged for... I have to jump through hoops to get my money back that you took from me illegally."

Birdeye Review (LifeStance Health)

"Dr. Yuan is very knowledgeable and easy to talk to. He has helped me so much... He’s my favorite doctor."

LocalityBiz Review (South County Psychiatry)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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