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Primary Care • South Holland, IL
Ratings by platform
- Vitals.com: 3.7-4.2 out of 5 (for individual physicians)
- Facebook (via GiveFreely): 64% recommend (Facebook) (41 reviews)
What patients say
Patients praise
- Appreciation for specific healthcare providers, such as Dr. Oki and his team
- The organization is recognized as a legitimate 501(c)(3) nonprofit with strong financial management ratings from Charity Navigator
- Provision of comprehensive services including STI testing, primary care, and support for low-income populations
Common complaints
- Long wait times and difficulties in scheduling appointments
- Poor communication with staff and lack of responsiveness to patient inquiries
- Dissatisfaction with the professionalism and bedside manner of medical and reception staff
- Issues with prescription refills and general operational efficiency
In patients' words
"This center is the WORST from the Doctors to the Nursing Staff, to the Phone Operators... Doctors on staff are forgetful, Nursing Staff unwilling to care for patient needs."
— LocalityBiz reviews"Many patrons express appreciation for the staff's kindness and professionalism, highlighting the positive attitudes of Dr. Oki and his team. However, there is a notable concern regarding the speed and efficiency of service, with some individuals citing lengthy wait times during their visits."
— GiveFreely (summarizing Facebook reviews)More clinics in South Holland
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