Local MD Urgent Care | Walk-ins Welcome!
Immediate Care • South Holland, IL
Ratings by platform
- Yelp: 2.5/5 (27 reviews)
- Facebook: 86% recommend (52 reviews)
What patients say
Patients praise
- Friendly and knowledgeable medical staff (specifically praising Dr. Erica)
- Effective and gentle clinical procedures (e.g., blood draws)
- Convenience of walk-in services
Common complaints
- Long wait times
- Poor communication regarding lab results and appointments
- Inconsistent customer service and rude staff interactions
- Facility cleanliness concerns
In patients' words
"The facility itself was dirty, unsanitary and not pleasant to walk in. The bathroom was nasty including the toilet area with dirty walls and trash."
— Patient review via LocalityBiz"The Dr came back and said there were no labs ordered, they saw the request for the test but the labs were never sent out... If you go here triple check your test results and charts."
— Patient review via LocalityBiz"Entire staff is very knowledgeable and friendly. Displayed empathy... and provided education on why I was experiencing pain."
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