Immediate Care – South Holland, IL | Advocate Health Care
Dermatology • South Holland, IL
Ratings by platform
- Birdeye: 3.8 out of 5 stars (91 reviews)
- ComplaintsBoard: 1.4 out of 5 stars (3 reviews and 23 complaints (for Advocate Health Care generally))
What patients say
Patients praise
- Friendly, professional, and attentive clinicians and nurses
- Clear explanations of diagnoses and treatment plans
- Efficient, streamlined processes for some patients
- Convenient same-day availability and accessible hours
Common complaints
- Long wait times, sometimes exceeding 90 minutes
- Unprofessional, uncaring, or rude staff behavior
- Difficulty reaching staff for test results or follow-up communications
- Ineffective or unresponsive complaint resolution processes
- Limited scope of services (e.g., lack of specialized urgent care)
In patients' words
"Advocate Medical Group Immediate Care Center provides excellent service with friendly and professional employees. Patients receive prompt treatment, with short wait times to see a doctor."
— BestProsInTown"We visited the Advocate South Holland Center today and it was horrible. The unprofessional behavior of the staff was unacceptable. The staff has a very uncaring attitude and did not apologize for..."
— MapQuestMore clinics in South Holland
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