UPMC-GoHealth Urgent Care - South Charleston
Urgent Care • South Charleston, WV
Ratings by platform
- Zocdoc: 4.42/5 (with a reported 1/5 rating for bedside manner) (31 patients have reviewed)
- GoHealth (UPMC South Charleston landing page): Over 3,000 5-star reviews (no numeric aggregate shown) (Over 3,000 5-star reviews)
- Solv (profile for South Charleston): Not specified in the provided snippet (Not specified in the provided snippet)
- Solv (Charleston Kanawha City): 2.3 out of 5 average rating (3 patients have shared ratings)
What patients say
Patients praise
- Compassionate/thorough care and staff
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Common complaints
- Reports of very poor experience (e.g., “Nothing EXPRESS about this place. Will never come here again. Terrible experience.”)
- Delayed/long waits mentioned in some rating dimensions on Solv (wait-time rated around 3.0 in the snippet for another location)
- Bedside manner sometimes rated very low (1/5 reported on Zocdoc)
In patients' words
""Compassionate and thorough.""
— GoHealth UPMC – South Charleston location page""Just had my son there today... the nurse and doctor were compassionate and thorough.""
— GoHealth UPMC – South Charleston location page""Nothing EXPRESS about this place. Will never come here again. Terrible experience.""
— Solv – UPMC-GoHealth Urgent Care in Charleston (Kanawha City) profile snippet""Received very professional care from everyone... Very efficient not a long wait""
— Solv – UPMC-GoHealth Urgent Care in Charleston (Kanawha City) profile snippetMore clinics in South Charleston
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