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UPMC-GoHealth Urgent Care

Urgent Care • South Charleston, WV

★★★★☆4.4/531 reviews across 2 platforms

Ratings by platform

  • Zocdoc: 4.42/5 (31 reviews)
  • Solv (profile for South Charleston)

What patients say

Patients praise

  • Compassionate/thorough care and staff
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Common complaints

  • Reports of very poor experience (e.g., “Nothing EXPRESS about this place. Will never come here again. Terrible experience.”)
  • Delayed/long waits mentioned in some rating dimensions on Solv (wait-time rated around 3.0 in the snippet for another location)
  • Bedside manner sometimes rated very low (1/5 reported on Zocdoc)

In patients' words

""Compassionate and thorough.""

— GoHealth UPMC – South Charleston location page

""Just had my son there today... the nurse and doctor were compassionate and thorough.""

— GoHealth UPMC – South Charleston location page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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