South Charleston Team - Psycare Inc
Psychiatry • South Charleston, WV
Ratings by platform
- Birdeye (PsyCare, Inc): 2.7 star rating (49 reviews)
- ABA Navigator (PsyCare, Inc): 2.0/5 (8 reviews)
- Healthgrades (Psycare Inc): rating not specified in snippet (review count not specified in snippet)
What patients say
Patients praise
- Patients/people mention caring help and satisfaction with treatment (noted via positive-provider/experience snippets)
Common complaints
- Low overall ratings
- Billing/financial concerns or perceived focus on money over patient care
- Poor communication and appointment issues (e.g., counselor no-show, delays)
- Difficulty with medication management and delayed responses to medication issues
- Rudeness/incivility from staff and lack of support
In patients' words
"“They care more about the money than the patients. Please go somewhere else.”"
— ABA Navigator provider reviews for PsyCare, Inc"“Yesterday, I had a terrible experience with Psycare. First, the counselor didn't show up for our 1:30 pm virtual appointment.”"
— ABA Navigator provider reviews for PsyCare, Inc"“After calling the office on Wednesday… I still had not heard back from the office 24 hours later.”"
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