Our Burlington Urgent Care Center in VT - Concentra
Urgent Care • South Burlington, VT
Ratings by platform
- Yelp/Apple Maps: 1.2 out of 5 stars (Yelp/Apple Maps aggregation often low) (14 reviews listed on some aggregators)
- OpenGovNY/Various aggregators: 3.6 out of 5 stars (Varies by platform)
What patients say
Patients praise
- Efficient service for some quick procedures like staple removal or certain drug screens
- Some staff members noted as kind and helpful
- Clean facility environment
Common complaints
- Long wait times, even with scheduled appointments
- Unfriendly, rude, or dismissive staff/receptionists
- Perceived lack of organization and professionalism
- Issues with occupational health services (drug screenings, physicals, work injuries)
- Cold facility temperature or uncomfortable gown requirements
In patients' words
"Been seen for one thing. I’ve waited over an hour to be seen with an appointment…this place is so Un organized. Terrible customer service from doctors."
— LocalityBiz User Review"In and out! Literally under 10 minutes for a staple removal that took 4 hours in the ER. They have the best staff too."
— OpenGovNY User Review"Front desk, two women, long blonde hair the other short with short black hair, no smiles, rude, no personality. Addressed me loudly across the room for all to hear my personal medical appt..."
— MapQuest/Yelp User ReviewMore clinics in South Burlington
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