Urology Services & Procedures | SJHS - Saint Joseph Health System
Urology • South Bend, IN
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital rating) (514 patients surveyed)
- US News & World Report: Individual urologist ratings range from 4 to 5 out of 5 stars (Various, ranging from 33 to 163 reviews per physician)
What patients say
Patients praise
- High patient ratings for individual urologists (e.g., 4-5/5 stars)
- Professional and pleasant lobby staff
- Efficient procedures and recovery times reported by some patients
- Cleanliness ratings slightly above national average
Common complaints
- Communication issues (nursing and physician)
- Below national averages for nurse/doctor communication and patient help metrics
- Insurance network disputes leading to patient stress and coverage concerns
In patients' words
"Beautiful facility inside and out. Pleasant staff working the lobby. Procedure was on time, recovery was quick, and I was back..."
— Yelp (Review of Saint Joseph Regional Medical Center)More clinics in South Bend
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