Rheumatology Providers - The South Bend Clinic
Rheumatology • South Bend, IN
Ratings by platform
- The South Bend Clinic (Press Ganey Patient Satisfaction Survey): 4.9 out of 5 (based on 363-392 ratings) (363-392 ratings)
- WebMD/Vitals (Dr. Brent Mohr): 3.5 to 4.0 out of 5 (38-39 ratings)
What patients say
Patients praise
- High satisfaction ratings for specific rheumatology providers for care and professionalism
- Providers often described as knowledgeable, caring, and good listeners
- Some staff members, such as phlebotomists, praised for efficiency and kindness
Common complaints
- Difficulties reaching staff via phone and getting call backs
- Dissatisfaction with administrative and reception staff communication and attitudes
- Concerns regarding data privacy and security following a reported data breach
- Issues with scheduling, long wait times, and appointment availability
- Occasional patient dissatisfaction with how chronic pain or treatment plans are managed
In patients' words
"He acts like he doesnt understand or care about my pain... Doesnt explain much and ive seen him many times."
— WebMD/Vitals review for Dr. Brent Mohr"Sean Horner is by far the best physician I’ve had since I’ve been at the south bend clinic. He has listened to me and taken my health very seriously..."
— Birdeye review for The South Bend Clinic"It makes us question future involvement with our doctors in our data of the south in clinic... How are we supposed to trust them with our healthcare?"
— WSBT News coverage of patient data breach concernsMore clinics in South Bend
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