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Facial Plastic & Reconstructive Surgery

Plastic SurgerySouth Bend, IN

★★★★★4.9/530 reviews across 1 platforms

Ratings by platform

  • The South Bend Clinic (via Press Ganey Patient Satisfaction Survey): 4.9 out of 5 based on patient satisfaction survey responses regarding clear communication and provider concern (30 ratings mentioned for specific provider metrics)

What patients say

Patients praise

  • Professional and thorough care
  • Polite and welcoming office staff
  • Effective treatment outcomes (e.g., improved vision and appearance)
  • Clear communication and expectation setting
  • Reassuring bedside manner that reduces patient anxiety

Common complaints

  • None mentioned in the provided patient testimonials; practice explicitly emphasizes a welcoming environment and positive patient experiences.

In patients' words

"I made an appointment with Dr. Chadwell regarding a procedure that I have dreamed of having for forty plus years. I was scared and nervous going for my first appointment. The moment I walked into his office all my worries went away. I was greeted so politely. I wasn’t just a number waiting to be called. The office staff is wonderful. They treat you with respect."

Chadwell Facial Plastic Surgery Testimonial

"One of the best decisions I’ve made, Dr. Chadwell corrected my droopy eyelids, dramatically improving both my vision and appearance. A year later, I see clearly, feel confident, and love the results. Highly."

Chadwell Facial Plastic Surgery Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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