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Community Clinics in Sonoma County | Public Health Disease Control

Urgent CareSonoma, CA

★★★☆☆3.0/5165 reviews across 3 platforms

Ratings by platform

  • Birdeye (Sebastopol Community Health Center): 3.8/5 (22)
  • Yelp (Petaluma Health Center): 2.4/5 (107)
  • Google (Sonoma County Indian Health Project): 4.1/5 (36)

What patients say

Patients praise

  • Competent and knowledgeable medical providers
  • Professional and compassionate care in specific specialized clinics
  • Friendly and welcoming staff in certain locations
  • Effective and helpful specialized departments like acupuncture

Common complaints

  • Poor communication and difficulty reaching providers/staff
  • Long wait times and unresponsive administrative staff
  • Dissatisfaction with patient-centered care and perceived lack of empathy
  • Concerns regarding staff turnover and institutional knowledge loss
  • Frustration with office protocols, administrative procedures, and facility navigation

In patients' words

"They act as if you are a bother and don’t want you there, don’t want to help and are extremely dismissive."

Sonoma County Health Services Department review

"The communication between the Dr and patient is terrible, the ability to get through to your Dr or even a department is nearly impossible... the Dr is always in such a hurry to get to the next appointment that they don't listen."

Petaluma Health Center review

"Excellent service and staff. I've had at least 3 visits and I've had no complaints everyone was friendly and got me in and out."

Sonoma Valley Community Health Center review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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