Accessing Mental Health Services | Behavioral Health Division
Psychiatry and Mental Health • Sonoma, CA
Ratings by platform
- Birdeye: 1.4/5 stars (5 reviews)
What patients say
Patients praise
- Praise for specific staff and programs, such as the Mobile Support Team
- Appreciation for dedicated staff who provide respectful and compassionate care in certain programs like Sonoma ACT
- Some reports of positive treatment outcomes and successful interventions
Common complaints
- Perceptions of a fragmented or broken mental health system
- Negative staff experiences and lack of helpfulness reported by some individuals
- Concerns regarding psychiatric emergency services (PES) experiences, including being locked up or feeling stigmatized
- Difficulties with navigating administrative systems or inaccurate information on county websites
In patients' words
"Worst place I have ever been to. Went to their resource center and I wish I could give under a One Star. Not a single smile. No one helpful, willing to answer any questions. Nothing."
— Birdeye user review"THE STAFF ARE AMAZING BEYOND BELIEF. Despite all they endure on daily basis, I commend this staff for ..."
— Yelp user review"I’ve had many painful, astonishing and horrible experiences at psychiatric hospitals and in a residential treatment facility... They’ve left me feeling mistreated and stigmatized. I have also had some great experiences."
— The Press Democrat reader contributionMore clinics in Sonoma
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