Sonoma | Ophthalmologist in California - North Bay Eye Associates
Optometry • Sonoma, CA
Ratings by platform
- Online Medical Reviews: 3.5/5 (approximate) (49 reviews (online medical reviews site))
- RateMDs: 5.0/5 (7 reviews)
- rater8: 4.9/5 (39 ratings (across company locations))
What patients say
Patients praise
- Professional, thorough, and highly-regarded ophthalmologists and optometrists
- Friendly, courteous, and helpful support staff
- Effective clinical care and successful surgery outcomes
- Convenient access across multiple locations
Common complaints
- Long wait times for appointments
- Billing issues and lack of transparency with costs
- Inconsistent staff responsiveness regarding prescriptions or follow-ups
- Perception of being expensive/costly
In patients' words
"Billing system is atrocious! I practically had to beg for an itemized statement, and when I received it could not identify the charges and credits and how they related to the service I got."
— Online Medical Reviews / Yahoo Local"I loved Dr Saidel, very kind and comforting to me. My surgery went well and every one took such great care of me. I would recommend him to everyone."
— LocalityBiz"I highly recommend the doctors who are excellent ophthalmologists. However the staff are not professional nor caring of their patients."
— Online Medical Reviews (Santa Rosa location feedback)More clinics in Sonoma
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