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North Bay Eye Associates

Optometry • Sonoma, CA

★★★★☆4.2/595 reviews across 3 platforms

Ratings by platform

  • Online Medical Reviews: 3.5/5 (49 reviews)
  • RateMDs: 5.0/5 (7 reviews)
  • rater8: 4.9/5 (39 reviews)

What patients say

Patients praise

  • Professional, thorough, and highly-regarded ophthalmologists and optometrists
  • Friendly, courteous, and helpful support staff
  • Effective clinical care and successful surgery outcomes
  • Convenient access across multiple locations

Common complaints

  • Long wait times for appointments
  • Billing issues and lack of transparency with costs
  • Inconsistent staff responsiveness regarding prescriptions or follow-ups
  • Perception of being expensive/costly

In patients' words

"Billing system is atrocious! I practically had to beg for an itemized statement, and when I received it could not identify the charges and credits and how they related to the service I got."

— Online Medical Reviews / Yahoo Local

"I loved Dr Saidel, very kind and comforting to me. My surgery went well and every one took such great care of me. I would recommend him to everyone."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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