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Occupational Medicine • Sonoma, CA
What patients say
Patients praise
- some staff noted as friendly and helpful for routine physicals or drug testing
- clinics described as clean environments by some patients
- prompt completion of basic occupational services like drug testing reported by some users
Common complaints
- reports of perceived provider dishonesty regarding work-related injuries
- long wait times even with appointments
- complaints about front desk/check-in staff incompetence or lack of availability
- frustration with scheduling systems and difficulty reaching departments directly
- perceived dismissal of patient health concerns by medical staff
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