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Occupational Medicine • Sonoma, CA
Ratings by platform
- Birdeye (Kaiser Permanente Santa Rosa): 1.0 stars (1 review)
- Birdeye (Kaiser Permanente San Rafael): 1.5 stars (6 reviews)
- Health Street (Santa Rosa): 5 out of 5 stars (2 reviews)
What patients say
Patients praise
- some staff noted as friendly and helpful for routine physicals or drug testing
- clinics described as clean environments by some patients
- prompt completion of basic occupational services like drug testing reported by some users
Common complaints
- reports of perceived provider dishonesty regarding work-related injuries
- long wait times even with appointments
- complaints about front desk/check-in staff incompetence or lack of availability
- frustration with scheduling systems and difficulty reaching departments directly
- perceived dismissal of patient health concerns by medical staff
- allegations of inappropriate behavior by staff or lack of professionalism
In patients' words
"You are one of the most dishonest doctors i have ever had the displeasure to work with. The care you provide is lower quality than that provided by the Veteran Affairs. From day one you victim blamed me for my workplace injury..."
— Birdeye (Kaiser Permanente Santa Rosa) review"Beware of this place, they will treat you like trash. High level of incompetence in the nurse/check-in arena... It's absurd that they can't be bothered to staff the department during regular hours."
— Birdeye (Kaiser Permanente San Rafael) review"The doctor I saw at my last visit spent all of 4 minutes with me in the exam room and didn’t listen to me or let me talk. She put me back to full duty at work even though I was still having issues..."
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