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Redwood Empire Dermatology | Dermatology & Cosmetics ...
Dermatology • Sonoma, CA
Ratings by platform
- TrustAnalytica: 4.7 out of 5 stars (50 reviews)
- WebMD: N/A (3 reviews)
What patients say
Patients praise
- competent and knowledgeable medical providers
- effective treatment outcomes
- friendly and professional staff members
- peaceful and pleasant office environment
- efficient appointment scheduling and walk-in availability
Common complaints
- frustration with billing and lack of communication
- perceived poor bedside manner or rushing of patients during appointments
- disappointment with office management and administrative staff interactions
- long wait times or scheduling issues
In patients' words
"I was treated with sarcasm by their office manager while I was in tears. I was a person experiencing a medical need, not a cosmetic procedure, I deserved to be treated with respect."
— WebMD patient review (2024)"The office, Matt, and staff, first rate! Their billing company? Unreachable, either they're 'closed for lunch, or one gets a recording saying they're busy."
— WebMD patient review (2023)"Patients rave about Dr. Collins who displays an outstanding competence and empathy while treating them. He promptly identified Marlene's challenging problem, and his treatment was life-saving for her and the family."
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