Fresenius Kidney Care Somerville - Dialysis Facilities - CareListings
End-Stage Renal Disease Treatment • Somerville, NJ
Ratings by platform
- PissedConsumer (Fresenius Kidney Care reviews page; not specifically limited to Somerville): 1.8 out of 5 (34 reviews (registered users))
- BBB (Fresenius Medical Care North America): No star rating shown in provided snippet (Not provided in snippet)
- CareListings (Fresenius Kidney Care Somerville listing): No review rating shown in provided snippet (Not provided in snippet)
What patients say
Patients praise
- CareListings/official listing describes services such as home dialysis training and support (no sentiment from reviews provided in snippet)
Common complaints
- Reported poor staff behavior and professionalism (e.g., disrespectful, untrained, uncaring)
- Inadequate infection control practices mentioned (e.g., not washing hands, sanitizer not used)
- Claims of lack of coordinated care/compassion and poor customer service
- Complaints not specific to the exact Somerville facility in all sources
In patients' words
"“Lack of coordinated care, lack of compassion Staff is very disrespectful”"
— PissedConsumer Fresenius Kidney Care reviews page"“Nobody washed their hands. Nobody used sanitizer.”"
— PissedConsumer Fresenius Kidney Care reviews page"“The staff is not trained, dont care and mostly want to sit and be on their phone once dialysis is started.”"
— BBB customer reviews (Fresenius Medical Care North America)More clinics in Somerville
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