Mass General Brigham
Orthopedics and Sports Medicine • Somersworth, NH
What patients say
Patients praise
- High professional expertise, particularly in surgeries like hip and knee replacement
- Many patients report successful clinical outcomes and pain relief
- Attentive, friendly, and accommodating bedside manner reported by many satisfied patients
- Clear and thorough explanations of treatment plans for some patients
- General sense of trust in medical expertise and technical skill of providers
Common complaints
- Concerns regarding rushed or dismissive behavior by some providers
- Communication issues including feeling unheard or lack of empathy
- High cost of care and billing disputes at affiliated outpatient facilities
- Long wait times for appointments and in emergency settings
- Difficulties with hospital billing, payment plans, and collections practices
In patients' words
"Dr. Dirksmeier is a 'Rock Star' for his expertise in Hip Replacement! ... successful outcome and life changing feelings every single day."
— Mass General Brigham patient review"A couple of things factored into the bill being so incredibly high, including that the Durham facility... is actually an outpatient department of Wentworth-Douglass Hospital... It charged Tsicoulias a hospital rate that was five times higher than his previous PT provider."
— Boston Globe reporting"Instant like for Dr Blitzer but my visit was totally rushed and questions I had were not answered."
— Mass General Brigham patient reviewMore clinics in Somersworth
Mass General Brigham Orthopedics
Patients praise: Highly accommodating staff · Efficient check-in processes for patients with injuries.
Orthopedic Surgery in Somersworth, NH - Primary Care
Patients praise: High patient satisfaction with specific orthopedic surgeons (e.g., Dr. Peter Dirksmeier, Dr. Robert Harrington) regarding expertise, kindness, and successful outcomes · Strong appreciation for physical therapy services and compassionate, knowledgeable primary care providers (e.g., Leah Clough, PA).
Kyle Liimatainen DMD
Patients praise: excellent bedside manner and compassion for patients with dental anxiety · friendly and welcoming staff.
Professional Physical Therapy
Patients praise: Knowledgeable and professional staff · Effective treatment plans.
Mass General Brigham Somersworth
Patients praise: attentive and excellent nursing staff · efficient staff.
Mass General Brigham
Patients praise: High patient ratings for individual providers in physical medicine and rehabilitation (typically 4.7-4.9 stars) · Many positive patient reviews for specific specialists at the Somersworth facility.
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