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Neurology • Somersworth, NH
Ratings by platform
- Mass General Brigham/Wentworth-Douglass: 4.6/5 (50)
- Healthgrades: 4.7/5 (17)
- Sharecare: 4.7/5 (15)
- Vitals: 3.6/5 (24)
- Birdeye (PMC Medical Group): 1.4/5 (9)
- Birdeye (Atlantic Digestive Specialists): 4.3/5 (601)
- Mass General Brigham: 4.9/5 (299)
What patients say
Patients praise
- Providers described as kind, attentive, and good listeners
- Patients feeling valued and understood during visits with specific practitioners
- Effective communication through patient portals from some providers
- Appreciation for social work support staff at certain community health facilities
Common complaints
- Difficulty reaching staff via phone or unresponsive communication channels
- Abrupt clinic closures and abandonment of patients impacting continuity of care
- Billing issues, including collection notices and disputes over insurance payments
- Rushed appointments and perceived lack of time spent with patients
- Delays in prescription refills, referrals, and test results
- Unprofessional behavior from front-office support staff
In patients' words
"He did not make me feel as though my pain was not real or significant, and told me of possible reasons why I was having the pain even though nothing was indicative in previous tests or labs."
— Patient review of Dr. Thomas Zouki"The Doctor I see there is wonderful. The front staff is great. There is, however, a systems issue. It is rare that I get a call back or that prescriptions and referrals are completed with out my having to call multiple times."
— Patient review of Salmon Falls Family Healthcare"Due to the inept ability of my doctor and the nurses I went without medication for 4 weeks and ended up at the hospital because I was hypoglycemic."
— Patient review regarding a local health center"Countless patients and caregivers were unable to reach the businesses. [Patients were] finding locked office doors or waiting for a telehealth appointment with no provider ever materializing."
— New Hampshire Department of Justice complaint summary against PMC Medical GroupMore clinics in Somersworth
Mass General Brigham
Patients praise: High patient ratings for individual providers in physical medicine and rehabilitation (typically 4.7-4.9 stars) · Many positive patient reviews for specific specialists at the Somersworth facility.
Dr. Kyle's Office | Dental Practice | Somersworth, NH Dentist
Patients praise: excellent bedside manner and compassion for patients with dental anxiety · friendly and welcoming staff.
Somersworth NH Therapists - Professional Physical Therapy Clinic
Patients praise: Knowledgeable and professional staff · Effective treatment plans.
Mass General Brigham Somersworth
Patients praise: attentive and excellent nursing staff · efficient staff.
Eye Doctor Somersworth | Ophthalmologist ...
Patients praise: Professional, knowledgeable, and friendly medical staff · Patients report feeling well-explained to regarding conditions and procedures.
Godfrey Dentistry: Dentist in Somersworth, NH
Patients praise: knowledgeable and thorough care · friendly and professional staff reported by many patients.
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