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Memorial Wound Care and Outpatient Special Services

Wound Care • Socorro, NM

★★★☆☆3.0/52,291 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6/5 (1,391 reviews)
  • Medicare Care Compare / HCAHPS: 2/5 (900+ reviews)

What patients say

Patients praise

  • Some staff members described as welcoming and helpful in workplace reviews
  • Provides a wide spectrum of diagnostic, therapeutic, and rehabilitative services to the region

Common complaints

  • Reports of poor communication from nursing and medical staff
  • Concerns regarding transparency in indigent care policies and financial assistance
  • Negative patient experiences regarding wait times and staff professionalism
  • Low patient satisfaction scores on national surveys (HCAHPS)

In patients' words

"Horrible medical facility. I went there to see a doctor... I waited for 4 hours just listening to crying babies. When I said I wanted to leave some rude male nurse... was so rude..."

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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