Animal Haven Veterinary Clinic of Socorro - Emergencies
Emergency Medicine • Socorro, NM
Ratings by platform
- PetInsuranceReview/Google: 4.7 out of 5 stars (114 reviews)
- Better Business Bureau: A+ rating
What patients say
Patients praise
- caring and professional staff
- competent veterinary care for various animals including livestock
- quick response in some emergency situations
- compassionate handling of euthanasia and end-of-life care
- positive customer service experiences for routine or urgent needs
Common complaints
- concerns regarding emergency line responsiveness
- reports of lack of empathy during sensitive situations like pet loss
- allegations of prioritizing money over patient care in some instances
- instances of incomplete treatment or communication failures
In patients' words
"The doctor and staff are wonderful and caring when it comes to having to euthanize your furry family member. I never expected the quality of care my pup received."
— PetInsuranceReview"There emergency line is a freaken joke no one ever answers the phone it's called an emergency line for a reason."
— TrustReviewers"Unfortunately our dog died while in the care of this Clinic... While heartbroken and in Complete Shock very rude phone calls demanding what they were to do with her remains... Didn't even consider how they were talking to me."
— TrustReviewersMore clinics in Socorro
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