ChristianaCare Primary Care at Smyrna
Primary Care • Smyrna, DE
Ratings by platform
- Birdeye (ChristianaCare Primary Care at Smyrna): 2.6/5 (58 reviews)
- Birdeye (ChristianaCare Lab Services at Smyrna): 4.5/5 (29 reviews)
- ChristianaCare ProviderMatch
What patients say
Patients praise
- Some individual providers receive high patient ratings (e.g., 4.7-4.9 range)
- Positive experiences with specific technical staff in imaging and lab services regarding clinical care and supportiveness
- Some patients appreciate the cleanliness and efficiency of specific departments like lab services
Common complaints
- Difficulty reaching the office by phone (long wait times, busy signals, lack of callbacks)
- Concerns regarding billing inaccuracies and administrative errors
- Issues with scheduling and appointment delays
- Patient dissatisfaction with customer service and communication from staff
- Frustration with navigation and wayfinding within the facility
In patients' words
"They don't answer phone... called today at 1pm, closed for lunch, called and again at 4pm, disconnected and told to call back later as lines were busy."
— Birdeye review"It's really disappointing that you get such attitude when you go for xrays, etc. From the front desk to the MRI tech, really need to work on your customer service skills."
— LocalityBiz/Imaging Services reviewMore clinics in Smyrna
Bayhealth Primary Care, Smyrna
Patients praise: Providers take time to explain conditions and treatments clearly · Courteous and professional staff.
Kirk Family Practice
Patients praise: Dr. Kirk is described as smart, compassionate, and thorough by many long-term patients · Professional and helpful bedside manner from certain staff and providers like the PA.
Pure Wellness Chiropractic
Patients praise: Friendly, professional, and welcoming staff · Clean and well-maintained facility.
Olivia Castro, DO
Patients praise: Attentive and thorough care · Excellent listener who makes patients feel heard and respected.
Schreppler Chiropractic Offices P.A
Patients praise: Friendly and professional staff · Welcoming and pleasant environment.
Locations & Contact
Patients praise: Professional and attentive staff · Quick and efficient service.
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