The Smile Place: Children's Dentist in Smyrna, DE
Pediatric Dentistry • Smyrna, DE
Ratings by platform
- Birdeye: 4.6 out of 5 stars (based on 270 reviews) (270 reviews)
- Various online directories: 4.5 out of 5 stars (104 reviews)
What patients say
Patients praise
- Many staff members are described as professional, kind, and helpful
- Positive experiences with care provided to children, including those with special needs or anxiety
- Clean and welcoming office environment
Common complaints
- Reports of long wait times (up to an hour or more) for appointments
- Concerns regarding high costs and potentially unnecessary treatment recommendations
- Some patients reported confusion with billing or insurance coverage
In patients' words
"Well I’ll start with the fact every single appointment we have waited an hour or more to be seen. ... Gave them one last chance ... And over an hour wait. We left. For the last time."
— LocalityBiz Review (Danielle)"The place is Clean and the staff are very professional to be honest. Treated my kids with respect, also the main doctor is very informative and helpful."
— Birdeye Review"Get a second opinion. Our first visit was insane. They gave us a ridiculous assessment on my children’s teeth. Over $2000 for their recommendations. ... Rip off. They’re going to milk you if you don’t question it."
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