Optum Pediatrics - Smithtown, NY
Pediatrics • Smithtown, NY
Ratings by platform
- Birdeye: 3.9/5 stars (25 reviews)
- Zocdoc (specifically for Dr. Richard Sosulski): 5/5 stars (33 reviews)
What patients say
Patients praise
- Knowledgeable and thorough physicians
- Good bedside manner
- Clean facility environment
- Professional and friendly staff (by some accounts)
Common complaints
- Difficulty contacting the office via phone
- Unprofessional or rude reception staff
- Long wait times for administrative tasks like prescription requests
- Dissatisfaction with corporate management/business practices after practice transition
In patients' words
"This office is horrible. I tried to transfer my care from another Optum location to here after I moved. What a mistake! Will not be returning."
— LocalityBiz user review"The doctor and attention with and care. I highly recommend this office and doctor. The staff and receptionist I initially met were super and welcoming."
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