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Crystal Run Healthcare

Geriatric Medicine • Smithtown, NY

★☆☆☆☆1.4/5276 reviews across 2 platforms

Ratings by platform

  • Yelp: 1.5/5 (246 reviews)
  • Revdex: 1/5 (30 reviews)

What patients say

Patients praise

  • Individual providers sometimes cited as knowledgeable, caring, or compassionate
  • Specialized care options available in geriatric and internal medicine

Common complaints

  • Difficulty with billing and administrative issues following Optum acquisition
  • Long wait times and customer service complaints
  • Reports of rude staff and lack of bedside manner
  • Concerns regarding quality of care and perceived prioritization of profits over patient needs

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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