
Crystal Run Healthcare
Geriatric Medicine • Smithtown, NY
Ratings by platform
- Yelp: 1.5/5 (246 reviews)
- Revdex: 1/5 (30 reviews)
What patients say
Patients praise
- Individual providers sometimes cited as knowledgeable, caring, or compassionate
- Specialized care options available in geriatric and internal medicine
Common complaints
- Difficulty with billing and administrative issues following Optum acquisition
- Long wait times and customer service complaints
- Reports of rude staff and lack of bedside manner
- Concerns regarding quality of care and perceived prioritization of profits over patient needs
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