Suffolk Heart Group
Cardiology • Smithtown, NY
Ratings by platform
- Yelp/MapQuest: 2.0/5 (25 reviews)
- Zocdoc (provider-specific): 4.59/5 (96 reviews)
What patients say
Patients praise
- Many individual physicians are highly regarded for their bedside manner, thoroughness, and listening skills
- Patients have reported successful outcomes and positive care experiences with specific doctors
- Some patients have found the office environment to be efficient and the staff kind
Common complaints
- Administrative staff described as unprofessional, rude, and condescending
- Difficulties reaching the office by phone or getting return calls
- Issues with scheduling, including long wait times and appointments being changed without consent
- Reports of rushed appointments and lack of thorough examinations in some cases
In patients' words
"Staff absolutely unpleasant and unprofessional!!! My husband ask for his heart medication refill and lady from Smithtown location (Alicia) gave him very rude answer with condescending judgmental tone..."
— Alona Shvets via third-party review collection"Dr. Eileen Bishop exemplified professionalism, genuine care, and meticulous follow through throughout my aortic valve replacement journey. Her commitment to my well-being left a lasting impression."
— Suffolk Heart Group Testimonials page"It would be nice if they could keep a schedule. They call to confirm my appointment which was scheduled for 8:45am, they changed it without my knowledge or consent to 10am... Love my cardiologist, but the office staff need more training!!!"
— WebMD patient reviewMore clinics in Smithtown
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