Arches Urgent Care Smithfield
Urgent Care • Smithfield, RI
Ratings by platform
- Arches Medical Urgent Care- Smithfield (wheree.com)
- Ocean State Urgent Care Center of Smithfield LLC (urgentcare-nearme.net)
What patients say
Patients praise
- Attentive/friendly staff and prompt assistance reported by reviewers (on Arches Medical Urgent Care listing)
- Some reviewers describe quick visits/being in and out in a short time
- Professional/organized experience reported by some reviewers (Ocean State listing)
Common complaints
- Long waits and delays/check-in issues reported by some reviewers
- Unfriendly/front desk or lack of professionalism (including anger/yelling) mentioned in reviews
- Rudeness/compassion issues reported toward patients
- Operational/service limitations (e.g., staffing shortfalls, unable to do certain tests/collect labs) and delays in receiving results
In patients' words
"“According to customer reviews, Arches Medical Urgent Care in Smithfield is appreciated for its attentive staff and prompt assistance.”"
— wheree.com listing summary for ARCHES MEDICAL URGENT CARE- SMITHFIELD"“We waited over an hour… The woman at the front desk… wasn’t very friendly, and at one point a nurse even yelled down the hallway…”"
— LocalityBiz review excerpt for Ocean State Urgent Care of Smithfield"“After being told… I needed an x-ray… they said they don't have anyone to do this, short staffed… FIVE days later still have not received the results”"
— urgentcare-nearme.net review excerpt for Ocean State Urgent Care Center of SmithfieldMore clinics in Smithfield
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