AFCC Chicago - River North Fertility Clinic
Infertility Specialists • Skokie, IL
Ratings by platform
- OVU.com: 3.8/5 (Not explicitly stated total, but multiple reviews aggregated on OVU.com)
What patients say
Patients praise
- Highly regarded doctors noted for professionalism and direct communication style
- Some patients appreciate the flexibility in scheduling, including weekends and holidays
- Personalized and caring support from specific nursing staff
- Success in achieving desired pregnancy outcomes
Common complaints
- Issues with billing and insurance coverage transparency
- Difficulties in communication through the patient portal and phone lines
- Receptionist and staff professionalism complaints
- Reports of long wait times for appointments and responses
- Perceived lack of organization or administrative errors
In patients' words
"These are some of the most caring people I have ever met and really go out of their way to give you personalized service and put you at ease."
— Patient review on Ovu.com"Relying only on portal messages with the clinical team and not being able to directly speak to someone makes things worse. Even when you write to them, you may not hear back for a long time if ever."
— Patient review on FertilityIQ"They're a scam and their front desk people don't do their job correctly! I provided my insurance at the initial appointment n was told I was good to go... to tell me after these appointments have been done that they don't accept my insurance."
— Patient review on Ovu.comMore clinics in Skokie
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