Immediate Care – Skokie, IL - Advocate Health Care
Immediate Care • Skokie, IL
Ratings by platform
- Solv: 3.0 out of 5 (7 reviews (Solv))
- Google: 3.2 out of 5 (159 reviews (Google))
- Birdeye: 3.0 out of 5 (2 reviews (Birdeye))
- Birdeye/Google aggregate: 1.9 out of 5 (18 reviews (Birdeye/Google))
What patients say
Patients praise
- Efficient, friendly, and caring clinical staff (nurses, PAs)
- Clean and well-organized facility environment
- Convenient location and extended hours
- Helpful for basic, non-emergency care needs
Common complaints
- Long wait times, even with appointments
- Rude or unprofessional front desk staff
- Limited scope of medical capability (e.g., referred to ER frequently)
- Equipment downtime (e.g., X-ray machines out of service)
- Issues with billing departments and follow-up communication
In patients' words
"The nurse practioners here take about 60 seconds with you, lack training and education, and tell you to go elsewhere."
— LocalityBiz review"Organized and caring staff! Albina, the most kind and supportive nurse, put my Wife and I at ease when caring for our two year old Son."
— LocalityBiz review"I was a loyal customer of Advocate up until about 3 years ago due to their billing department’s. I was severely overcharged for a video visit... and when I called to explain this, was met with very rude agents."
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