Avera Cancer Institute — Prairie Center, Sioux Falls, SD
Oncology • Sioux Falls, SD
Ratings by platform
- Avera Medical Group Oncology & Hematology — Prairie Center: 1.7 out of 5 stars (6 reviews (Birdeye/Google aggregation))
- Avera Breast Center — Prairie Center: 4.5 out of 5 stars (8 reviews (Birdeye/Google aggregation))
- Avera Medical Group Gynecologic Oncology — Prairie Center: 4 out of 5 stars (1 review (Birdeye/Google aggregation))
What patients say
Patients praise
- High praise for individual physicians for being knowledgeable, kind, and compassionate
- Staff described as friendly, supportive, and caring by many patients
- Appreciation for thorough explanations and effective treatment journeys
- Success in multidisciplinary care and clinical trials
Common complaints
- Communication issues between clinic locations and departments
- Concerns about scheduling reliability and coordination
- Reports of difficulty accessing certain services or finding veins for IVs
- Complaints regarding perceived lack of empathy or responsiveness to patient needs in specific instances
In patients' words
"Dr. Jason Jones has always been professional, concerned and friendly in all my appts. Highly recommend him! The staff has been wonderful support and caring individuals! They show they care and have humor."
— Avera Physician Profile Testimonial"Communication is terrible between locations. When scheduling issues are brought to their attention you are treated like you are the problem."
— Birdeye Patient Review"I am a patient of an Avera specialist doctor who is treating my rare cancer, after my diagnosis I turned to the Avera Cancer Institute for support but was denied all of their services... I have started to move my doctors away from Avera because they are no longer the caring hospital they used to be."
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