Palliative Care - Sanford Health
Hospice and Palliative Care • Sioux Falls, SD
Ratings by platform
- Sanford Health official website: 4.8/5 (30 (for a specific provider, Jane Kroese, APRN, CNP))
What patients say
Patients praise
- high level of compassion and personalization in hospice and palliative care settings
- families feel supported and treated like family by staff members
- hospice cottages and in-home care environments described as comfortable and home-like
- palliative care providers receive high individual satisfaction ratings from patients
Common complaints
- concerns regarding billing practices and surprise medical bills
- complaints about communication with patient relations departments
- allegations of poor administrative follow-through with insurance claims
- reports of negative experiences with individual physicians unrelated to palliative care specifically
In patients' words
"When I turned the corner into her room, it just felt like home. This is what my mom deserved."
— Sonja Grave (family member of a hospice patient)"As a family member of a patient, we one hundred percent felt like we were part of a family here and we were allowed and accepted to do as we chose for however long we wanted to be with my grandma."
— Staff member/family member of a hospice patient"This has turned out to be the worst place to go for care. Doctors will not look at history. They push you to specialists who refuse to diagnose. And back to where you started with kinds words of Good Luck! Nothing but a money machine."
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