Avera Gastroenterology — 69th & Louise, Sioux Falls, SD
Gastroenterology • Sioux Falls, SD
Ratings by platform
- Avera Official Provider Profile (Jodi Julius, CNP): 4.9 / 5 (79 Ratings)
- Avera Official Provider Profile (Cassie Moser, CNP): 4.8 / 5 (114 Ratings)
- Avera Official Provider Profile (Christopher Hurley, MD): 4.7 / 5 (52 Ratings)
What patients say
Patients praise
- Providers are frequently described as knowledgeable, caring, and thorough
- Staff are often noted for being personable and easy to talk to during appointments
- Effective and prompt communication through the patient portal reported by some patients
- Some patients appreciate the time taken during visits and the clarity of explanations regarding tests and results
Common complaints
- Reports of medical gaslighting and dismissal of patient concerns by some staff
- Difficulty communicating with nurses or getting accurate information when calling the office
- Some patients felt certain providers were not invested in their care
- Instances of poor communication or lack of thoroughness in explaining medical situations
In patients' words
"The main doctor I saw was decent showed she cared... Then later on I saw NP she was awful. Medical gaslighting, when I called to speak to a nurse... they wouldn't put me through to a nurse."
— LocalityBiz Review"I worked with Cassie Moser and she was awesome. When contacting her through the portal she always responded promptly. I always felt comfortable with her and appreciated that she always showed concern..."
— Avera Official Provider Profile"Dr. Smith listened to everything I had to say and didn’t make me feel crazy for my concerns... he documented everything I said almost word for word."
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