Soundview Medical Associates, LLC
Internal Medicine • Simsbury, CT
Ratings by platform
- Yelp: 1.7/5 (159 reviews)
- Birdeye: 2.5/5 (62 reviews)
- Official Hartford HealthCare clinician profile pages: 5.0/5
What patients say
Patients praise
- Patients often express high satisfaction with individual clinicians (physicians and APRNs)
- Clinicians are frequently described as attentive, compassionate, and thorough listeners
- Positive feedback regarding medical expertise and clear explanations during appointments
Common complaints
- Poor administrative and office staff performance (especially regarding phone communication and wait times)
- Difficulty obtaining referrals or navigating bureaucratic processes
- Perceived lack of empathy or professionalism from some staff members
- General dissatisfaction with front desk operations
In patients' words
"I'll start by saying my Dr is great. Everything else about this location is about as bad as a hot poker through your eye."
— External review summaryMore clinics in Simsbury
UConn Health
Patients praise: Pleasant and courteous staff and receptionists · Exceptional and professional doctors.
Avon Health Center
Patients praise: clean facility environment · friendly and compassionate staff interactions reported by some patients/families.
Physical Therapy & Sports Medicine Centers
Patients praise: High praise for doctor expertise and thoroughness · Compassionate, professional, and friendly staff experiences in many offices.
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