Welcome to Gila Regional Medical Center in Grant County
Neurology • Silver City, NM
Ratings by platform
- CMS HCAHPS/Momentary Labs: 4 out of 5 stars (based on 135 HCAHPS surveys) (135 patients (CMS survey data))
- MedicalRecords.com: 2.4 out of 5 stars (54 reviews)
What patients say
Patients praise
- Appreciation for the professionalism and care provided by the medical staff
- High marks for cleanliness and communication by doctors and nurses compared to national averages
- Successful and positive experiences with specific surgical and ER encounters
Common complaints
- Concerns regarding patient privacy and HIPAA compliance in the emergency room waiting area
- Reports of understaffing and high patient-to-nurse ratios impacting care quality
- Mixed sentiments regarding overall hospital service, with some patients recommending seeking care out of town
In patients' words
"Sad that they only have 2.5 stars. I found the facility lovely and clean and most of the people I encountered to be helpful... Gila Regional doesn't realize what a great group of medical profecinals they have."
— MedicalRecords.com"My mother was being treated in the waiting room with several other patients, including minors, so we heard everyone’s medical history because of being treated in the waiting room."
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