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Gila Regional Medical Center

Neurology • Silver City, NM

★★★★☆3.5/5189 reviews across 2 platforms

Ratings by platform

  • CMS HCAHPS/Momentary Labs: 4/5 (135 reviews)
  • MedicalRecords.com: 2.4/5 (54 reviews)

What patients say

Patients praise

  • Appreciation for the professionalism and care provided by the medical staff
  • High marks for cleanliness and communication by doctors and nurses compared to national averages
  • Successful and positive experiences with specific surgical and ER encounters

Common complaints

  • Concerns regarding patient privacy and HIPAA compliance in the emergency room waiting area
  • Reports of understaffing and high patient-to-nurse ratios impacting care quality
  • Mixed sentiments regarding overall hospital service, with some patients recommending seeking care out of town

In patients' words

"Sad that they only have 2.5 stars. I found the facility lovely and clean and most of the people I encountered to be helpful... Gila Regional doesn't realize what a great group of medical profecinals they have."

— MedicalRecords.com

"My mother was being treated in the waiting room with several other patients, including minors, so we heard everyone’s medical history because of being treated in the waiting room."

— Silver City Daily Press

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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