
Canyon Vista Medical Center
Primary Care • Sierra Vista, AZ
What patients say
Patients praise
- Providers are frequently described as knowledgeable, compassionate, and good listeners
- Many patients feel well-cared for and valued as individuals rather than just numbers
- Efficient, friendly office staff reported at some locations
- Professional and thorough approach to care by many individual physicians
Common complaints
- Long wait times on the phone
- Difficulty reaching office staff via phone
- Inconsistent or confusing communication from office staff
- Negative experiences with triage or follow-up procedures (e.g., during illness)
- Instances of being seen by students or different providers rather than the requested doctor
In patients' words
"She listens to me, and not just to listen, she listens to hear and understand my needs and concerns. I am not a number or a paycheck to her."
— Patient review for Family Health Center/Jessica Jackson"A nice guy but staff seems confused, I’ve waited on hold on the phone for 10 minutes or more multiple times, and almost every time I go in I’m seen by a different med student."
— Patient review for Dr. Parag PatelMore clinics in Sierra Vista
Canyon Vista Medical Group
Patients praise: Physicians described as compassionate, knowledgeable, and caring by many patients · Some patients appreciate providers who take time to listen and do not rush visits.
James P. Huish, DPM and Burkley J. Jensen, DPM
Patients praise: Clear explanations of procedures · Clean office environment.
Canyon Vista Medical Center
Patients praise: Some providers praised for being caring, knowledgeable, and professional · Positive feedback regarding staff being welcoming in certain departments.
Clinica Sierra Vista
Patients praise: Compassionate and comprehensive care · Highly knowledgeable and skilled doctors.
Cochise Oncology
Patients praise: Compassionate, caring, and helpful staff · Providers perceived as knowledgeable, personable, and trustworthy.
Genesis OBGYN
Patients praise: Friendly and welcoming office staff who accommodate families well · Professional and direct bedside manner by some providers.
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