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Primary Care Doctors & Clinic in East Sierra Vista, Arizona

Internal MedicineSierra Vista, AZ

★★★★☆3.6/571 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Family Health Center of Sierra Vista): 1.2/5 stars (4 reviews)
  • Birdeye (Dr. Parag Patel): 3.7/5 stars (67 reviews)
  • Real Patient Ratings (Genesis Sierra Vista): High praise for specific providers (General) (Not explicitly stated)

What patients say

Patients praise

  • Providers described as caring, patient, and knowledgeable
  • Excellent bedside manner where patients feel heard and valued
  • Effective and thorough communication regarding health conditions and treatment plans
  • Friendly and accommodating office staff in some practices

Common complaints

  • Unprofessional, rude, or disorganized front desk and billing staff
  • Long wait times for appointments and while in the clinic
  • Difficulty reaching the office via phone or getting calls returned
  • Concerns about patient privacy and confidentiality in waiting areas
  • Feeling rushed or ignored by providers during consultations

In patients' words

"Family Health Center lacks severely with their front desk and billing department. Unorganized. Unprofessional. Disrespectful and bad mannered."

Healthgrades (Family Health Center of Sierra Vista)

"Dr. Patel is a very intelligent and caring doctor. He never rushes you and answers all your questions. I'm so fortunate to have him as my family doctor!"

Birdeye (Dr. Parag Patel)

"Patients consistently praise the clinic’s providers... for their compassionate, professional, and knowledgeable care. Patients highlight their exceptional bedside manner, noting that providers listen carefully to concerns..."

Real Patient Ratings (Genesis Sierra Vista)

"Very impersonal, starting with check in. You now check in with someone in the back via a video screen. He will all what you are being seen for? And the lobby full of people you don't know, now know your business."

Healthgrades (Dr. Mark Carnett)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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