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Primary Care & Family Medicine | Sierra Vista, AZ

Internal MedicineSierra Vista, AZ

★★★★☆3.8/5112 reviews across 4 platforms

Ratings by platform

  • Birdeye (Dr. Parag Patel): 3.7/5 stars (67 reviews)
  • Birdeye (Sierra Vista Family Health Center): 3.4/5 stars (18 reviews)
  • Healthgrades (Dr. Ann Lebeck): 5.0/5 stars (6 reviews)
  • U.S. News Health: 4/5 stars (Varies by provider (e.g., 21 to 77 reviews))

What patients say

Patients praise

  • Providers are generally described as knowledgeable, compassionate, and attentive
  • Many patients report feeling listened to and not rushed during appointments
  • Staff friendliness and professionalism are praised at several highly-rated clinics
  • Successful treatment outcomes and comprehensive care for chronic issues

Common complaints

  • Difficulty reaching office staff by phone and long hold times
  • Concerns regarding administrative staff professionalism and office management
  • Inconsistent communication or delays regarding lab results and appointments
  • Occasional reports of feeling rushed or dismissed by certain providers or clinical staff

In patients' words

"Dr. Patel is very intelligent and caring doctor. He never rushes you and answers all your questions."

Birdeye (Dr. Parag Patel)

"This experience with this facility has been some of the worst I have experienced... the people who work there and in the pharmacy probably should get a call center job because they have no idea what they’re doing."

Birdeye (Sierra Vista Family Health Center)

"Carnett Clinic you have wonder NP's, however your office staff is absolutely HORRIBLE!... GET RID OF YOUR OFFICE MANAGER or LOSE LOYAL PATIENTS."

Healthgrades (Dr. Mark Carnett)

"Dr Lebeck is very personable and professional. She is very good at explaining every aspect of your condition and exploring the best way to treat it."

Healthgrades (Dr. Ann Lebeck)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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