Willis Knighton Pinnacle Gastroenterology - Shreveport ...
Gastroenterology • Shreveport, LA
Ratings by platform
- Willis Knighton Health Directory: 4.9/5 (provider-based internal metrics) (Varies by provider (e.g., 57-75 ratings))
- Healthgrades, WebMD, and Birdeye: Generally 4.8 to 5.0 stars (Varies by provider (typically 25 to 119 reviews))
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Compassionate and attentive bedside manner
- Clear communication and explanations of procedures
- Effective treatment plans and successful diagnosis of difficult conditions
- Welcoming and friendly office environment
Common complaints
- Occasional long wait times due to scheduling practices
- Some reports of staff being confused or slow during check-in or appointment scheduling processes
In patients' words
"Dr. Palmer is a great doctor. My only issue is the wait time. The staff that sets the appointments need to stop scheduling so many appointments at the same time."
— WebMD patient review"Megan Johnson is a wonderful Physician Assistant and WK Pinnacle Gastroenterology is lucky to have her in their group. The whole practice is exceptional! She is attentive and truly cares about you."
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