GastroIntestinal Specialists: Home
Gastroenterology • Shreveport, LA
Ratings by platform
- Birdeye (GastroIntestinal Specialists, A.M.C.): 4.9/5 (292 reviews)
- Birdeye (GastroIntestinal Specialists - CareSouth): 4.3/5 (22 reviews)
- Birdeye (Gastrointestinal Specialists - Central): 4.8/5 (624 reviews)
- Yelp: 3.5/5 (10 reviews)
- Facebook: 88% recommend (216 reviews)
What patients say
Patients praise
- High level of professional and competent medical care
- Friendly, comforting, and kind staff interactions
- Efficient procedures and clean facilities
- Effective communication regarding diagnoses and procedures
Common complaints
- Long wait times for appointments and procedures
- Concerns regarding administrative organization and billing issues
- Occasional reports of dismissive or unprofessional behavior by specific staff or doctors
- Difficulty obtaining insurance authorizations
In patients' words
"Dr. Provenza and his staff were and are excellent, professional, and competent. Everything else was Excellent, and I would still give five stars, but I wouldn't be so patient to wait so long again and have to be NPO."
— Birdeye Reviewer"After multiple phone calls with their office to make sure everything was set for the appointment, I received one last call the day before the appointment; after a month, they did not obtain insurance authorization."
— Birdeye Reviewer"I was super nervous, but they eased my nerves and managed any pain. Wonderful experience. First, they are very efficient. Not a lot of waiting around, they get right down to business."
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