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Family Medicine • Shreveport, LA
Ratings by platform
- WebMD (Dr. Lauren Landry): 3.5/5 (14 ratings) (14 ratings)
- WebMD (Dr. Timothy Mathis): 2.0/5 (10 ratings) (10 ratings)
- BestProsInTown: Not specified, but mentions 29 reviews total (29 reviews)
What patients say
Patients praise
- Physicians described as caring, attentive, and good listeners
- Appreciation for the faith-based approach of some providers
- Generally positive feedback regarding the friendliness and helpfulness of the reception and nursing staff overall despite individual complaints
- Convenience of same-day appointments for acute care
Common complaints
- Long wait times
- Dissatisfaction with staff demeanor and attitude
- Occasional delays in prescription processing
- Criticism of the lab and billing department staff
- Concerns regarding communication and attentiveness of some individual physicians
In patients' words
"Patients have praised Dr. Burgin for her exceptional care, describing her as caring, loving, and a good listener. Many appreciate her faith-based approach and feel she genuinely cares about their well-being."
— BestProsInTown"Often very long wait. Doctors don’t respect you or your time."
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