Family Medicine - Louisiana State University ...
Family Medicine • Shreveport, LA
Ratings by platform
- WebMD (for individual Dr. Kevin Carter): 4.0 out of 5 (8)
- Healthgrades (for individual Dr. Thanh Vo): 4.9 out of 5 (59)
- Healthgrades (for individual Dr. John Pope): 4.3 out of 5 (12)
- Vitals (for individual Dr. Kevin Carter): 3.9 out of 5 (8)
What patients say
Patients praise
- Individual physicians are often praised for being attentive, caring, and informative
- Some patients report positive interactions with specific doctors who listen well and provide detailed explanations
- Physicians are recognized for their clinical expertise and commitment to community health
Common complaints
- Long wait times and scheduling issues
- Concerns regarding staff communication, empathy, and professional conduct
- Perceived lack of cleanliness in hospital facilities
- Frustration with the grievance/complaint process
In patients' words
"Dr. Vo is easy to talk to and alway willing to lis... I didn’t have to wait long before I call back to see the doctor Dr. Vo always so informative and he listens to his patient."
— Healthgrades"What I witnessed was not care — it was escalation, labeling, and dismissal. Both visits left me feeling unheard, judged, and shocked at how quickly compassion was replaced with control."
— Promallu (Ochsner LSU Health Shreveport review)"This place has the worst ER I've ever been in. The nurse was very rude... It took them over an hour to come in there each time we pressed the call button."
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