Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Podiatry • Shiprock, NM
Ratings by platform
- CMS HCAHPS (Momentary Labs analysis): 2 out of 5 stars (based on 119 surveys) (119 patient surveys (HCAHPS))
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
What patients say
Patients praise
- Some patients report positive, compassionate, and efficient care from specific doctors and staff members (e.g., dental department)
- The hospital environment is occasionally noted as quiet at night
- Generally appreciated as a necessary local healthcare resource for the community
Common complaints
- Long wait times in the emergency department
- Reports of unprofessional or rude staff behavior, particularly at the front desk and over the phone
- Concerns regarding facility cleanliness and maintenance
- Dissatisfaction with communication from nurses and doctors compared to national averages
- Difficulties in scheduling appointments and follow-up care
In patients' words
"I had a minor medical emergency while visiting the area... I was treated very well by the doctor and staff. And my wait was less than 30 minutes from the time I walked in to the time I was seen."
— LocalityBiz review"I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you. Don't come to the ER if you value your time and your life."
— MedicalRecords.com review"Efficient, professional, caring, communicative, on time, compassionate, figured out my symptoms. Great appointment."
— Healthgrades review for Dr. ShamsiMore clinics in Shiprock
Northern Navajo Medical Center Outpatient Clinic
Patients praise: Some patients report positive interactions with specific doctors, nurses, and medical staff · Appreciation for the convenience and availability of the facility for the local community.
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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