Shiprock - Northern Navajo Medical Center
Physical Therapy and Rehabilitation • Shiprock, NM
Ratings by platform
- Google via Nursa: 2.60 out of 5 stars (based on 72 Google reviews) (72 Google reviews)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Momentary Labs (based on CMS HCAHPS): 2 out of 5 stars overall patient satisfaction rating (119 patient surveys)
What patients say
Patients praise
- quiet environment
- some positive experiences with specific doctors and nurses
- accessible medical care for the local community
- good quality of food in the cafeteria
Common complaints
- long wait times in the emergency room
- rude or unprofessional staff and front desk personnel
- ineffective communication by nurses and doctors
- concerns about cleanliness and hospital hygiene
- difficulties scheduling appointments or reaching staff via phone
- perceptions of substandard care or misdiagnoses
In patients' words
"The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."
— LocalityBiz review"The dental dept's doctors and staff were awesome. They treated me with care and concern. Definitely recommend."
— MedicalRecords.com review"After 4 hours of sitting in the waiting room, a nurse finally showed us in... I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you."
— MedicalRecords.com reviewMore clinics in Shiprock
Shiprock
Patients praise: some staff members are described as professional and caring · appreciation for the respectful treatment of elderly patients ('Grandma' and 'Grandpa').
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Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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