Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Pharmacy Services • Shiprock, NM
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (overall patient satisfaction) (119 completed patient surveys)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Google Reviews: 2.60 out of 5 stars (72 reviews)
What patients say
Patients praise
- Some patients report positive interactions with professional and caring doctors and nurses
- Appreciation for the convenience and availability of the medical center in the local area
- Positive feedback specifically for the dental department
- Facility perceived as clean by some visitors despite other negative reports
Common complaints
- Long wait times in the emergency room
- Perceived rudeness or lack of professionalism among some staff members at the front desk and in care delivery
- Concerns regarding facility cleanliness and hygiene
- Issues with communication by nursing and medical staff
- Difficulty scheduling appointments and reaching staff by phone
In patients' words
"I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you. Don't come to the ER if you value your time and your life. ABANDON ALL HOPE, YE WHO ENTER HERE!"
— MedicalRecords.com reviewer"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people thank you"
— LocalityBiz reviewer (Dominic Lee)More clinics in Shiprock
Northern Navajo Medical Center - Shiprock - Inside Rx
Patients praise: Some professional and caring staff members identified · Generally quiet hospital environment.
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Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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